FAQ Help Center
Visit our FAQ Help Center for quick answers to common questions about orders, returns, shipping, and more. Get the support you need for your auto parts purchases, ensuring a seamless shopping experience with Suways Auto Parts.
Warranty Program
What does your warranty cover?
Suways Auto Parts offers a comprehensive warranty policy covering defects in materials and workmanship for all auto parts. Our warranty ensures peace of mind with quality replacements, efficient customer support, and reliable auto parts for optimal vehicle performance.
How do I file a warranty claim?
To file a warranty claim with us, simply contact our customer support team with your order details and part information. We’ll guide you through the process for a hassle-free replacement, ensuring top-quality service and reliable auto parts for your vehicle.
What Shipping Methods are available?
Suways Auto Parts offers fast and reliable shipping options, including standard, expedited, and same-day shipping. We ensure safe delivery of high-quality auto parts with tracking for your convenience, all backed by excellent customer service for a seamless experience.
How About The Return Policy?
We offer a hassle-free return policy for all eligible auto parts. If you’re unsatisfied, simply return the item within 30 days for a full refund or exchange. Our easy process ensures customer satisfaction with quality auto parts and reliable service.
Does Free Shipping Include Returns As Well?
Suways Auto Parts offers free shipping on orders, but returns are subject to standard shipping fees. For any defective or incorrect parts, we’ll cover return shipping costs. Enjoy hassle-free service and quality auto parts with easy returns and fast delivery options.
What's The Coupon Codes Policy?
Suways Auto Parts offers exclusive coupon codes for discounts on high-quality auto parts. Coupon codes can be applied at checkout for savings on your purchase. Stay updated on new promotions and deals to get the best value for your car parts and accessories.
Returns & Exchanges
Can I return or exchange my order?
You can return your order at Suways Auto Parts within 30 days for a full refund or exchange, provided the items are unused and in original condition. For easy returns, contact Suways customer service and follow their simple return process.
How does your order return process work?
We offer a hassle-free order return process. Simply contact customer service within 30 days, return the unused items in original condition, and receive a full refund or exchange. Enjoy easy returns for a seamless shopping experience with Suways Auto Parts.
can I use the same discount on an exchange?
Yes, you can use the same discount on an exchange at Suways Auto Parts. Simply return the original item and apply the discount on your exchange order. Enjoy great savings on high-quality auto parts with our easy exchange process.
Didn't find the answer to your question?
Didn’t find the answer to your question? Visit Suways Auto Parts’ FAQ section or contact our customer service team for fast and reliable support. We’re here to help you with all your auto parts needs and ensure a smooth shopping experience.
Do you have retailers in other country?
Suways Auto Parts currently ships internationally, but we do not have retail locations in other countries. For global orders, visit our website to check shipping options and get high-quality auto parts delivered to your location worldwide.
how do i track my sales?
To track your sales on our portal, log in to your account and check your order history. For real-time updates, use the tracking number provided in your order confirmation email. Stay informed about your auto parts purchase status easily with Suways.
Can I Return Items Directly To A Store?
Suways Auto Parts currently does not accept returns directly to stores. To return items, please follow the online return process through our website or contact customer service for assistance. Enjoy hassle-free returns for your auto parts purchases.
Shipping & Recent Orders
How did my package ship?
Your package from Suways Auto Parts was shipped via a reliable carrier, and you’ll receive a tracking number in your confirmation email. Track your auto parts order online to stay updated on delivery status and ensure your parts arrive on time.
How long will my package take to arrive?
Delivery time for your Suways Auto Parts order depends on your location and shipping method. Standard shipping typically takes 3-7 business days. For faster delivery, explore expedited options during checkout. Track your auto parts order for real-time updates.
What are business days?
Business days refer to weekdays, typically Monday through Friday, excluding weekends and holidays. For Suways Auto Parts, business days are when orders are processed and shipped. Check our website for specific shipping and delivery timelines for your auto parts order.
How do I know my package has shipped?
You’ll know your Suways Auto Parts package has shipped when you receive a confirmation email with tracking information. Track your order online to stay updated on the status of your auto parts delivery and ensure timely arrival.
Why is my tracking number not updating?
If your tracking number isn’t updating, it may be due to carrier delays or system updates. Contact Suways Auto Parts customer service for assistance, or check with the carrier for more details on your auto parts shipment status. We’re here to help!